How to Submit Manulife Claims?

Posted on June 25, 2021

Manulife Insurance has a network of 35,000 employees and 70,000 agents, making it the biggest insurance company in Canada. They make sure all hands are on deck so that you can get the care and protection you need.

Below you'll find a comprehensive guide to submitting Manulife claims. Learn how to submit your claim online, through your medical provider, through the mail, via the app, and when you have another plan.

This article will give you a necessary breakdown of each option.

manulife claim online screenshot

Submitting Manulife Claims Online

What's the first step towards submitting Manulife online claims? Register for a Manulife account. In order to do this, you'll need your plan and identification numbers. 

Once you have an account and have logged in, you can get started with submitting your claim. 

Find the "Claims" tab at the top. Click on it and select "Submit a Claim - Online Claims."

From here you'll follow the instructions and fill out the information that is specific to you. The site will direct you to the appropriate forms for you to complete. 

If you want to receive your reimbursement as quickly as possible, opt for the direct deposit payment setting. This way, Manulife will fulfill your claim by depositing the money directly into your account rather than sending you a cheque. 

It's important to be aware that not all claims can be submitted online. An example of this is if you've already paid for the medical services you used.

It will become apparent whether or not this is the case as you fill out the claim. Luckily, there are other options!

Through Your Medical Provider

There are some instances where your medical provider will submit your Manulife claim for you. This option relieves you of some of the confusion that comes with filling out various forms. 

If you want to pursue this option, you'll need to have a conversation with your medical provider. Additionally, you'll need to provide your insurance identification card. 

Your plan may not have the Provider eClaims feature, which is what your medical provider uses to submit Manulife claims. If this is the case, submitting the claim through your medical provider isn't an option.

Submitting Manulife Claims via Mail

Paperless options aren't working? You can always do things the old-fashioned way. Find printable claims documents using the "Find a Form" tab. 

If you're looking for where to mail Manulife claims, this information depends on where you live. You can find this information on their site based on what kind of claim you are filing and where you are. 

Keep in mind that when you mail a physical claim, you often have to provide other physical pieces of information in addition to the form. For example, you may be asked to provide medical receipts.

It's important to read these forms carefully. Provide all necessary information so that your claims are processed quickly. Also, be sure to sign your forms where it is appropriate.

Via the Manulife Mobile App

There's an app for everything these days, including medical insurance. The Manulife mobile app is a quick and easy way to submit your claims.

This option is similar to a Manulife online claims submission, but you can do it from anywhere!

Once you've downloaded the app, log in to your Manulife account. From here, you'll select "Submit a Claim" and follow the instructions to fill out forms as you would with the online option.

Want to know another great feature of the app? If you need to attach additional information like receipts or a photo ID, all you have to do is take a picture with your phone. 

There are very few restrictions with this option. It's accessible to anyone from anywhere.

Submitting a Manulife Claim When You Have Another Plan

There are some instances when another insurance plan will partially cover your medical costs. Can you still file a Manulife claim?

The answer: Yes.

Coordinating benefits is something that people do often. It requires you to provide a rundown of the supplemental coverage you've received when you submit a claim. 

This would include a statement of how much money your provincial health care provider paid towards your medical expenses. 

You may have had a claim rejected by a different provider. If this is the case, you'll need to provide Manulife with a statement describing this rejection when you submit a Manulife claim.

Comparing Manulife to Other Insurance Providers

Now that you know how to submit Manulife claims, you may be wondering if Manulife is right for you. After all, there are a lot of other insurance companies out there. 

Insurdinary can help you tackle this task. They operate as a financial comparison platform to help you discover what insurance is best suited to you. 

One benefit to utilizing Insurdinary is that they provide concise summaries of the popular plans offered by Manulife. They place these plans into sections based on your needs:

  • Health and dental
  • Business
  • Life
  • Travel and lifestyle

You can click on each plan in these sections and learn about them more specifically. 

Get a Quick, Personalized Insurance Quote Today

Insurdinary can help you get a financial quote from different insurance companies before you submit your Manulife claims. That way, you can be sure you're making the best choice with Manulife.

This feature saves you time. It keeps you from having to submit claims over and over at different companies before you find the right one. 

Let us make choosing an insurance company easier for you. Get a personalized quote through Insurdinary today!

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