Submitting Wawanesa Claims

Posted on September 7, 2021

Wawanesa is one of the largest independent Property and Casualty Insurers in Canada. Most insurance companies grow through acquisitions of smaller companies. Wawanesa grew its brand by basing its growth on its customers rather than by buying out other companies.

The Wawanesa Insurance company started in Wawanesa, Manitoba in 1896. They have grown into a multi-national company with offices in several locations. Their vision and values include delivering exceptional service with empathy.

That is good to know if you need to deal with Wawanesa claims, especially during these challenging times.

How to Make A Wawanesa Claim?

It doesn't matter how careful we are, sometimes bad things happen that are outside of our control. Wawanesa understands that and offers more than one way to submit claims. 

In the case of any type of damage, ensure you and your family are safe. If possible, don't disturb the scene or begin to make repairs if you're intending to submit a claim.

You should only make minor repairs in the case of instability or the possibility of further damage if the problem isn't dealt with immediately. Try to remove items you need from the incident site such as glasses, prescription drugs or valuables. Do not put yourself at risk during this retrieval.

The next step in the case of collision, fire, theft or natural disasters is to make some phone calls. You will likely need a police report for burglary, theft or collision, so you should get that done as soon as possible. To report a loss, you can call Wawanesa any time of day or night.

Once Wawanesa has received notice of your claim, a claims team will be assigned to your case. You should keep all receipts for equipment and services you used to clean up the damage temporarily. We also encourage you to take photos or videos of the scene highlighting the damage.

If you need alternate accommodations for your family and pets or an alternate mode of transportation, Wawanesa will provide you with these needs. Always keep your receipts for any out-of-pocket expenses including living expenses and rental vehicle costs. Don't forget, there is always a deductible you will have to pay that won't be covered.

For Wawanesa health insurance or life insurance claims, there is a different route to follow. Wawanesa offers individual life insurance and group health insurance.

Individual life insurance can be permanent life insurance or temporary life insurance. In both cases, you would email or phone Wawanesa to make a claim.

Group insurance usually involves coverage for health, accidental death and dismemberment, disability, dental, and a health spending account among others.

To submit a Wawanesa claims form for group insurance, there are several routes you can use.

Wawanesa claims online

Submitting Wawanesa Claims Online

Wawanesa online claims are done via a user-friendly and highly informative online platform. Through their website, you can learn what your policy coverage is without even looking at the forms sent to you. When you first got your Wawanesa insurance policy, you probably sat down with your broker and discussed the types of coverage you wanted.

There are certain required minimum coverages, depending on your province. When you go to Wawanesa's website to check your coverage you may see just the minimum coverage. You may also have higher-level coverage depending on the results of your discussion with the broker at the time of purchase.

If you're wondering how to submit claims online to Wawanesa for your auto or residential insurance policies, begin by clicking on either the car or the house on their website. Both of these Wawanesa online claims submissions are very similar.

You need to have your policy number. That number is on the front of the policy forms you received after you took out your insurance policy.

You fill in your personal details and you have to describe the reason for the claim. If you have a police report, you need to have that number available for the claim. Be as thorough as possible and include the names of all the people involved.

When you are certain you have completed the form to the best of your knowledge, you click submit. You will be contacted by the Wawanesa insurance team with very little delay.

Wawanesa has a Claims Central through which you can check the claim status updates. You can even sign up for text updates to your phone. The Claims central also makes it easy to share files and check with your adjuster if you need information.

If you have a health or life insurance policy with Wawanesa, there is a similar online claims process, though you will go through a different web page for Wawanesa Life. You will have to register for plan member claims at this site.

You will need your plan member ID from your Wawanesa Group Insurance ID card and a Registration Key which you can obtain through the same site. This will register you for the claims portal and you will only need your user name and password to sign in and upload your claim.

Through Your Medical Provider

Wawanesa provides, through its life insurance portal, many different forms of health and life insurance for group plan members. Your employer must enroll you into a group plan. Once you are enrolled in a group plan, you will discover that many health care providers have a feature called providerConnect.

ProviderConnect is a service whereby health and dental providers can check your eligibility for coverage for a particular service. They can provide you with an estimate of how much your plan covers and how much you will have to pay for the service.

Your health care provider can also submit the claim online for you. If your medical provider does not already offer this service, they can sign up for it.

Submitting Claims via Mail

Auto and home insurance claims can be submitted by phone or online. For both types of claims, you will need your policy number and all the information about the accident or loss. This type of claim is best dealt with through the phone or the internet.

Wawanesa life insurance claims can be submitted by mail. To do this, you need to download the forms from the online site. You then have to print them out and complete them the same way you would if you were doing it online. You may have to scroll through a few pages to find the form you need.

Some of the forms have editable boxes where you can simply type in the information into the form on your computer, save it, then download and print it.

To download the form, you need Adobe® Reader which you can download to your device for free. If you already have it and it's not working, perhaps you will need to download a more recent version.

Some claims require additional documentation. Be sure to complete all sections and include all required documentation. Don't forget to sign and date the documents.

You will need to know where to mail Wawanesa claims. The good news is that once you have completed the form, you can send it by mail, email or fax

Via the Wawanesa Mobile App

The tiresome dilemma of where to send Wawanesa claims is now over since Wawanesa has created a convenient mobile app for group benefits plans. You can download this helpful and user-friendly Wawanesa Life Group Benefits app to your device from the Apple App Store or the Google Play Store.

Once you have downloaded the app, you can access it if you have existing login information from your online registration. If you haven't already registered, refer to the information above on how to register for a Plan Member Online in the section above.

Using the app, you can submit dental, drug and paramedical claims or review the status of claims already made. You can search for health care providers in your local area or find information on prescription drugs covered by your plan. If you have a Health Care Spending Account, you can also check your balance.

Submitting A Claim When I Have Another Plan

Sometimes two health insurance plans work together to pay for health claims by the same person. This often happens when both spouses work and each person has their own group insurance plan. 

If you, your spouse and your dependents are covered by two plans, the insurance companies will work together to determine which plan is primary and which is secondary. The primary insurance company will pay according to their schedule of payment in the group health insurance plan. The balance will usually be covered by the secondary insurance company if it doesn't exceed their guidelines.

If you are injured in a collision, usually your health insurance will be primary and anything not covered will be taken care of by the auto insurance.

By now you have a good understanding of how Wawanesa claims work. Like any wise and savvy insurance purchaser, you do want to know if they have the best deal for your insurance needs.

Insurdinary can help by giving you an insurance quote to take care of your specific needs. Check out their price comparison today to get peace of mind!

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