TuGo Login Guide

Posted on June 15, 2021

Did you just enroll in a travel insurance plan with TuGo? Are you trying to access your online account? Consider using the TuGo website for your ease of access to your policy.

Then, you won't need to contact anyone when you have to file a claim or want to check on the status of a claim.

Take the stress away while travelling and learn how to register and log into TuGo website before you leave home.

How to Register for the TuGo Insurance Online Platform

Once you set up an insurance plan with TuGo, you can register for an online account on the TuGo website. You'll need to head to the front page, and consider if you want to continue in English or French.

Look for the three lines at the top right corner of the page and click on them. You should see an option for myTuGo, click it to open the TuGo login page in a separate tab.

Scroll down the page, and you'll see a big button that says "Sign Up Now." Click it, and you're ready to move on to the next step.

Input Your Personal Information

After you click to sign up, you will need to enter some personal information to create your account.

  • First name
  • Last name
  • Email address
  • Birthdate

Create a Password

At some point in the TuGo login process, you'll need to set a password to connect to your email. Make sure you keep the password in a safe place and that you make a secure password.

If you have trouble remembering your passwords, you can use a password tool. Then, you'll only need to know one password to get into it, and you can store your TuGo login information there.

What Are the Features of the TuGo Online Portal?

tugo online portal features

The TuGo online portal makes it easy to manage your account. After you select your insurance policy, you'll be able to view it and ensure you have the coverage you need.

While you don't need to use the TuGo online portal, it can make things more convenient. You won't have to use the phone to make a claim or make changes to your account.

Here are some of the best features you'll have access to after logging into TuGo.

View Your Policies

Whether you have one policy with TuGo or multiple, the portal allows you to view all of them in one place. You can see what policies you have and what they cover.

If you realize that you need more coverage, you can add it from your account. That can be useful if you're too busy to call or go in person to visit a TuGo location.

Control Your Claims

Another fantastic benefit of knowing how to log into TuGo is that you can manage your insurance claims. If you need to file a claim, you can follow these steps:

  • Note your travel insurance policy number and click on Start a Claim
  • Answer any necessary questions to access the forms you need
  • Download the forms that show up
  • Fill out the forms and sign them
  • Print them out and send them by mail or email

The portal also lets you view the status of a claim you've already filed, so you're always up to date about any updates or changes. 

Use Clinic Finder

When you're travelling, it can be hard to know where to look for local hospitals and clinics. Fortunately, you can use the TuGo platform anywhere that you have internet, and you can access the Clinic Finder tool.

Enter your location to find nearby medical services so that you can obtain the care you need quickly. Whether you need general services or to see a specialist, the Clinic Finder is a very useful tool.

Where to Log Into the TuGo Online Portal

Tugo Login

You can log into the TuGo online portal from the home page of the TuGo website. The login is also available on the blog, claims, and about us pages.

In all cases, go to the top right corner and look for three lines. Click on those lines and then click on myTuGo. That will prompt you to enter your email and password.

These steps work on both desktop and mobile views. Mobile access is convenient, so you don't have to take a laptop or find one during your trip.

Can't Log In? Here's How to Reset Your Password

It happens to everyone at some point. You come up with the most secure password you can think of, but it's so secure that you can't remember it the next time you need to log into TuGo.

Fortunately, you can go to the same login page you would visit if you knew your password. Under the password filed is text and a link that says "Forgot Password?"

You'll need to click on that to open a popup window that asks for your email address. Enter the one that you used to set up your TuGo online account.

Click on Reset Password to receive an email to that account with instructions to reset your password. Follow the instructions as best as you can to create a strong password that you won't forget.

Reviewing the TuGo Login Steps

Knowing your TuGo login information allows you to access information about your account and find local care. But you need to create an account first, and that's not too difficult.

Keep this guide for logging into TuGo on hand for when you need to create an account or reset your password. That way, you'll be able to enjoy the benefits of the myTuGo platform.

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