UV Insurance Review (UL Mutual)

About UV Insurance (Previously UL Mutual)

In 1889 L’Union Saint-Joseph formulated a joint fund to provide for their needs in case of illness or death. They would later be known as The Union Life Mutual Insurance Company, and finally take on their new alias today as UV Mutual Insurance. UV Mutual was conceptualized in Drummondville, Quebec and still remains there today. UV Insurance is community oriented and makes annual donations to better the lives of Canadians.

UV Insurance offers insurance coverage for whole life, term life or universal life insurance, critical illness insurance, disability insurance, health insurance, travel insurance, home insurance and auto insurance, available for individuals. Group insurance is available to businesses, organizations and associations.

NAME	DETAILS
Company Name	The Union Life Mutual Assurance Company
Head Office Address	1990 rue Jean-Berchmans-Michaud, Drummondville QC, J2C 7G7
Contacts	1-800-567-0988 Fax: 819-474-1990
Email	info@uvinsurance.ca
Website	https://uvinsurance.ca/
In Business Since	1889
A.M. Best Rating	-
Financial Assets	$225 Million
Terms and Conditions	https://uvinsurance.ca/terms-and-conditions/

Facebook Rating

4.89

Average Rating

Based on 1941 reviews

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Google Rating

4.9

Insurdinary

4.9

Carmen Inglis

Excellent service received today from Karen Wright. She was very courteous, helpful and friendly. I am very satisfied with her service.

Kiki K

Dornaz at Insurdinary is very friendly and informative. She helped me get health and travel insurance. She had my best interest and got me the best option that benefitted me. She is also very patient because my phone wasn't working n it kept cutting out and I wasnt able to get back to her for a while. She never once was annoyed or frustrated. She was very understanding and always nice. Thank you Dornaz for making my change of health insurance companies quick and painless.

Sandra Gill

Great customer service with solutions and options

crystal davidson

Very helpful, Karen and Nicole helped me they were both great!

Dan MacCormack

Sfhar was very helpful in getting this plan together.Very plesant and easy to deal with,thank you.

Ken Szainwald

Brenda Moffatt

Thank you very much Marisa and Karen for your excellent assistance in my inquiry and purchase of travel & interruption insurance. You both were well trained in your product knowledg and customer service. I commend you both. Respectfully submitted, Brenda

GLENDA ILARDE

Dornaz of Insurdinary was great to deal with and gave me all the info I needed. She helped and advised me on the type of travel insurance that would work best for me.

Christine Chadwick

Eric was fabulous! Helpful and patient..took time to explain everything .. he gained my trust. I am not sure why my paperwork says my advisor is David?? Can I have Eric back??

Jill Blair

Very helpful

Shubha Bhatta

Christine dealed with me.she made Everything clear up front and made it easy for me to make decision as I am really new to this and have no idea how all these works. None the less I am really satisfied with the service 😊

Scott Beetham

Jeannine Digital

Karen was explaining everything very nice . I really appreciate her assistance.thanks

Manfred Nietsch

Very good experience. Very Helpfull

CRAIG CAMPBELL

Michael Breen at alliance income was most helpful. I won't hesitate to use Insurdinary in the future.

Lindsay Nelson

The service I received was amazing. Karen W. is good at what she does and really helped me out. She was able to provide me with a plan that suited my needs and helped ensure me that the medication and devices I needed were covered under the plan. I was very impressed with the service.

FERDOS COCKAR

Your Agent Dornaz is very knowledgeable and helped us with our Medical InsuranceThank YouDornaz

emma echemendia

Muy buena experience, sobre todo de la Sra Lourdes Chapli, todo fue muy rapido, con mucha eficiencias

Shellie Williams

Eric provided all the information I needed and was very patiient as well

Brock MacLachlan

the process was quick and comprehensive. which was much needed as I was having a busy day.

Andrea Prentice

Dornaz was very friendly and helpful when trying to find medical travel insurance!

Jessica Hue

Stefania was a sweet pleasant informational girl to talk too. Eric followed up with the next steps. Very Patient with me An over all great experience

Chris Edwards

Christine was very helpful with me and helped me get the best plan for me if I didn't understand something she explained it to me again

Kat Evers

Service was fine, but they lack insurance options for those who have mental health conditions. If you need insurance to see a therapist, they offer plans with only minimal coverage, $65 per visit. In Alberta, a psychologist costs $200/visit so it’s not worth it at all.

richard Swyston

Doranz was- knowledgeable, professional very patient, wonderful sense of humor. Easy to talk to. You are fortunate to have her.Give her a big raise in pay.

Frank Fahey

Emil provided excellent service. He was persistent but not aggressive in his approach to providing us with travel insurance

Grant fahlman

Eric was helpful, quick and concise

Kathryn Mcanulty

Mo and Eric were very helpful and accomedating to my schedule. Everything was made clear and well communicated.

Lisa B

I booked a holiday to Mexico on a Sunday afternoon, and e-mailed to get a quote for travel insurance. Eric replied early Monday morning and got everything sorted out asap.

Phil Tomlinson

My dealings with Emil Daniel were very courteous and professional. I would highly recommend him.

Robert Ferguson

Eric was name of the agent who called me. Very professional and polite. Everything was done easily over the phone ie: questionnaire and payment. After determining that I qualified for coverage he quoted me a very reasonable rate for a 10 day vacation.

Will Penner

Excellent service from my Representative Prell Wilkinson

Marcel Garnier

The person I dealt with on the phone was very knowledgeable and very helpful

Randy Bogdan

I found Emile to very helpful. I believe that he did his job effectively and efficiently!

Bea Shumey

Prell at Alliance offered me three quotes for my trip and they were all better than my local BCAA and Blue Cross quotes for travel medical insurance and trip cancellation insurance. prell was delightful to deal with and I will go back to her again.

Vince Mazzei

Very good experience Eric was very helpful.

Mona Lee Currie

Daniel is very easy to talk to and understood what I wanted. He found an amazingly good rate for travel insurance. I tried 4 different companies and 1 refused us because my husband is over 75, another because we took 6 or more prescription drugs and the other 2 had rates so exorbitant you would've had to be extremely wealthy to afford them. Thank you Daniel

Felipe Gonzalez

I dealt with Emil Daniel and he was great. Very patient and informative.

Lorraine Babineau

Theresa was excellent at her job and brief.

Joanne Boissonnault

Theresa was excellent! Friendly and knowledgeable. Made for an easy transaction. No pressure.

Ben m

Marnie Law

Michael Breen with Insurdinary provided excellent service, and responded to me in a timely manner. He also followed up later as he said he would and was generally knowledgeable and pleasant to deal with. I would definately purchase insurance from him again.

Del Materi

Good friendly service -Thanks Michael Breen!However, after receiving the policy medical wording after the above review that was 5 stars, I found out that Michael had included a part that was not there previously -he filled in a part that was not true as he made some assumptions. Manulife confirmed that this statement would increase the premiums that I had already paid. I was able to cancel the insurance and am now waiting a promised full refund. Michael made an error that I believe to be unintentional but serious never the less. Make sure you read over the wording carefully as errors are made sometimes!

ingrid folkins

Rena George

Dornaz has done an excellent job dealing with our medical insurance requirement . She has done a professional job by selecting the best option for us.RegardsRena

Nancy Dumbrell

Karin Eaton

While looking for travel insurance I found Alliance Income. Jessica followed up quickly and was extremely patient, helpful and quick to respond to all my questions.

Connie Anweiler

David Bratton

Dornaz contacted me regarding health, dental and drug coverage and she advised me of the costs involved for proper coverage. She also offered travel insurance but was a month too late so I will consider it late next year. She did an excellent job making me aware of my options.

John McNamee

Prell has given me absolutely tremendous, friendly service in arranging (what turned out to be) a complicated health insurance policy for my wife and I (due to my recent health issues)! I am very grateful for the time she spent with me on several long phone calls making sure she got everything right. I would highly recommend her to anyone needing this kind of insurance.

Terry Jesty

Very professional and documents received promptly.

Beth Bender

I requested a travel medical insurance quote. Michael Breen was able to give me immediate information and processed my request same day.

Noelle Taylor

Aneka Cleaver

Dave Earle

Hello, I recently retired and lost my health and dental coverages accordingly. I shopped around a little and was contacted directly by Eric Clementi. He was very helpful and patient with all my questions. He answered them all very clearly. He was a great help and now I have health and dental benefits beginning November 1, 2022. Happy day!

Gini Thompson

Really enjoyed dealing with Michael. I talked to several agents and I went with Michael, he was very informative, knew his stuff. He followed up but didn't hound me like some other agents.

Alecia Mcpherson

Eric was very detailed and helpful, he was very patient in giving me the information to complete this process!

Dale Aris

I contacted Insurdinary online and received a callback very quickly from Eric of Alliance. Eric provided a quote for Health and Dental benefits that was better than any other plan I was considering. The process to enroll was quick and easy.

Themadhatters Diane Turner

Helene Marchand

We had excellent service with Eric. You are lucky to have him as an employee. He was very patience with us ( we are seniors) and very helpful.

Klaas Van Wieren

Prell, was there the whole time, made time to get answers and work with me, detail after detail

nwyryha

Michael was extremely helpful and personable, presenting several options. Thanks so much

Elizabeth VanVolkenburg

Very happy with whole outcome...Jessica was very helpful and found the application quite simple to fill out

Heather Harris

Had very good service from Michael Breen of Insurdinary. He was very pleasand and efficient.

JASON PRICE

Rick Bernard

Eric was very professional and explained the application process very well

Marlene Seibold

Jessica was great! Made everything easy to understand.

Wendy Davidson

I spoke to Emil today. He was very personable and got me what I needed. Very happy with results!

Jackie Fredsberg

Very professional and quick!

eric polley

Very easy man to talk to,told him what was looking for he me a couple quotes ,now we ha e health Insurance and dental. Thank you

Volzar

I was helped by an agent named Eric, and he was super helpful! Answered all my questions about what I needed and gave me the best insurance plan based on my needs. Recommend

Rebecca Novak

Great customer service and insured I have the best plan!! Eric helped me out in this!!! Thanks for your help

Jan Fredrik Moe

I dealt with a very knowledgeable agent who not only made it a seamless experience, but who also saved me money.

Michelle Morrison

Friendly servicePrompt call backVery helpfulThanks

Debbie Dagenais

Very friendly and professional

Lynn McBride

I went online to find Emergency Medical coverage for my trip to Calgary and later on Mexico. I usually check out a few policies and pick the one that meets my needs.In this case I filled out the info required and was trying to find out cost etc and wasn’t able to complete it as I have poor wifi often. So I decided to leave it and come back to it another day. I then got a phone call message that Jessica was trying to connect. We spoke the other day and she was very knowledgeable and we were able to get coverage for both trips at a very reasonable price and I was very pleased with it all.Cheers Lynn McB

Jim Pangle

Roy Garner

Great Professional service met all our needs.

Karlee Chagnon

Sylvia Delios

I was extremely impressed by the professionalism and knowledge that Dornez gave me when applying for my travel insurance today. I am confident I can now enjoy my vacation with the right plan.

Ron Becker

Eric was very helpful and informative.

alisha bhatia

bayboy49

Laura Erlam

Carla Cranna

Prompt and efficient service from Theresa @ Alliance!

Elise Losier

Theresa was a very nice person to talk with. She explained very well the travel insurance that I wanted and I took it. Thank you very much for your professionalism.

Constance McCall

Eric was fantastic and had me set up in minutes. 5 stars!

Krista Horton

Very patient with me. Answered all my questions fully. Bought trip cancellation/interruption insurance. Hopefully all goes well. Eric Clementi was out agent. Easy to reach and work with. Very knowledgeable and thorough.

john petersen

Tina Basnett

Gayle Ventures Caga

It was a great experience on the phone with Eric. He was patient and understanding of my needs re: insurance. He speaks clearly, and I felt like he wanted to make sure that I understood the policy. He sent me details about the plan and I’m looking forward to using my insurance soon, hoping there will be no problems with it.

Ashley Goltz

Jessica Munro was Very helpful and made it a very pleasant experience

Lyle Pickering

I enjoyed speaking with Dott . Her sincere discussion of product made my decision easy.

Gerald Moquin

Calvin Isaacs

Patrick Forbes

Rhea Abayan

Kim Boudens

Sheri Trampuh

Jessica was super helpful and quick to answer all of our questions.

Darilyn Engels

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