Allianz Global Assistance Review

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About Allianz

Allianz is a European financial services company headquartered in Munich, Germany. Its core businesses are insurance and asset management.

Allianz Global Assistance is a part of the Allianz group of companies, which has been an active business partner during many of the significant events that shaped North America over the past 100 years.

Allianz Global Assistance is the world leader in travel insurance and assistance services.

In fact, we’ve been helping Canadians navigate the unexpected while travelling abroad for over 50 years.

The Allianz Global Assistance brand is about being there for travellers during every step of their journey. We earn our customers’ trust by living our values every day and are driven to exceed their expectations at every opportunity.

Allianz Key Information

Head Office Address Allianz Global Assistance
700 Jamieson Parkway, Cambridge, ON, N3C 4N6, Canada
Mailing Address Allianz Global Assistance
P.O. Box 277 Waterloo, ON
For couriers and registered mail, send to Head Office
N2J 4A4
Toll-Free Telephone 1-800-461-1079
Local Telephone 1-519-742-2800
Fax 1-519-742-2581
Email infocanada@allianz-assistance.ca
Social Media
Website allianz-assistance.ca
In Business Since 1890
A.M. Best Rating A+
Outlook Stable outlook

How Do I Purchase a Plan with Allianz?

You can purchase a plan with Allianz Global directly from their website at https://www.allianz-assistance.ca/en_CA.html,  or via telephone with a live agent, here at 1-866-838-9868.

How Can I Reach Allianz by Telephone?

To reach Allianz Insurance by phone, you can reach them toll-free at 1-800-461-1079. 

How Do I File a Claim with Allianz?

File a claim directly on the Allianz website here.


Allianz Pros and Cons

As with any product or service, and depending on your individual needs, there’s always advantages and disadvantages.  Let’s take a look:

Why Allianz Could Be Right for You:

  • Comprehensive coverage with a wide range of options
  • With presence in more than 70 countries, Allianz is conveniently accessible across the globe for you
  • Customization options based on your specific needs

Why Allianz May Not Be Right for You:

  • Claims process is tedious and time consuming 
  • Coverage for pre-existing medical conditions are restricted, or not available at all 
  • Cost can be relatively expensive compared to other providers

What Does Allianz Travel Insurance Cover?

Allianz travel insurance covers a range of essentials, including trip cancellation, emergency medical expenses, baggage loss, and travel delays. It offers peace of mind during unforeseen events while traveling, ensuring financial security and assistance when needed. Coverage specifics vary by plan, but Allianz aims to address common travel concerns and provide comprehensive support for travellers. Below are the travel insurance options covered by Allianz.

Allianz Medical Plan

All eligible applicants must have Canadian provincial health insurance, and the trip duration must not surpass 365 days. A medical questionnaire is required for applicants 60-69 years old, travelling more than 30 days, and for any applicant between the ages of 70-84. The plan includes emergency medical coverage; emergency medical return; meals and accommodation if you are receiving medical attention, or if your trip is delayed beyond the return date; vehicle return; pet return and 24-hour assistance.

Allianz Medical + Cancellation Plan

Insurance from Allianz is good for up to 60 days of travel for Canadians who hold Canadian provincial medical insurance. The plan includes emergency coverage; emergency medical return; trip cancellation; trip interruption and delay; baggage coverage; baggage delay; meals and accommodation if receiving medical attention, or if your trip is delayed beyond the return date; vehicle return; pet return; flight accident; accidental death and dismemberment; and 24-hour assistance.

Allianz Cancellation Plan

No medical questionnaire is required for the Cancellation Plan from Allianz, and it is good for 365 days of travel. The plan includes trip cancellation; trip interruption and delay; baggage coverage; baggage delay; flight accident; accidental death and dismemberment; and 24-hour assistance. Canadians with Canadian provincial health insurance are eligible, and the age limit for the Cancellation Plan is 84 years of age.

Annual Medical Plan - 10 Day or 30 Day

This plan is good for up to a year. Policyholders can opt for unlimited trips capped at 10 days each, or unlimited trips capped at 30 days each. The plan includes emergency medical coverage; emergency medical transportation; meals and accommodation if receiving medical attention; or if your trip is delayed beyond the return date; vehicle return; pet return; and 24-hour assistance.

Allianz Visitors to Canada Plan

This plan is good for tourists visiting Canada; Super Visa applicants; international students; immigrants and returning Canadians awaiting Government Health Insurance; and temporary workers. The plan includes emergency medical coverage; medical treatment for Covid-19; emergency medical transportation; prescription drugs; accidental death and dismemberment; and 24-hour assistance. The plan is good for up to 365 days, and for applicants no older than 84 years of age.

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